eCommerce MasterPlan

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Trying to work out how to acquire more customers? Need to improve customer retention? Or just looking for some reassurance you’re on the right track? That’s what the eCommerce MasterPlan is here for. Every week we interview an e-Commerce business person (owner, manager or marketer) with a fascinating insight into successful online retailing. Their business might be a UK mail order retailer, an online-only store from Australia, or a brick and clicks business from the USA – but every one of them is doing something we can all learn from. Many of our guests are using Shopify & Klaviyo, but we also have guests using Wix, Bigcommerce, Woocommerce, Omnisend and Magento. So you're sure to find an episode that directly helps YOU.Listen for advice on what to do next, the reassurance you’re heading in the right direction and all the inspiration you need to grow your eCommerce business without losing your life in the process!This podcast uses the following third-party services for analysis: Spotify Ad Analytics - https://www.spotify.com/us/legal/ad-analytics-privacy-policy/

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Recent Reviews
  • e_the_marketer
    Great Conversations
    Chloe is a wonderful podcast host and conversationalist! I always learn so much from her and her guests. Worth a listen!
  • &dontbuythis!
    Great Interviewer
    Having been on several podcasts I have to say Chloe is a pro with engaging questions and guiding the interview to bring value to the listener. Thoroughly enjoyed it!
  • CNSNoDak
    Great interview, fantastic show!
    Chloe is a great podcast host and fantastic conversationalist. Her vast knowledge and many connections make this show a must listen!!
  • LeighSaw 🙂
    The Best in the Biz
    Chloe is queen. 🙌👑 I have learned so much from Chloe and her guests and it has paid off in the form of hugely increased revenue in the years I’ve been listening to her podcast. I cannot recommend this podcast enough! No gimmicks, just the concrete steps to take to build a solid business. An absolute must listen.
  • jeffg224
    ECommerce MasterPlan is AWESOME
    The eCommerce MasterPlan show is the single best podcast out there in the digital marketing and Ecomm space. Actionable insights, and powerful stories from founders. The strategic advice offered in this podcast is tactical and incredibly valuable. Digital marketers and DTC brands alike can learn so much from the content shared. More over, the way these narratives are delivered is so engaging, that we are always eager for that next episode to drop. A must-listen for anyone that is looking to level up their Ecomm and DTC game 🙌🏼
  • R.S.Sanchez
    I really enjoy your show.
    No matter what level of eCommerce expertise or where you are in your career, there is plenty to learn from every episode.
  • Anon1963694
    I’m CEO of a consumer brand and learn a ton from this pod
    Acquisition, retention, Shopify, Klaviyo, paid social, SEO, customer care… love this pod!
  • Mel_Wendy
    New To Podcasts, Happy To Have Found My Way Here
    I started listening to podcasts to help me feel more productive when I was feeling lazy. And, this has quickly become one of my favorites!
  • LeFong
    Grow your business with this podcast
    Loved being on the show! Chloë is a natural at extracting valuable information and stories while still being entertaining and keeping a good pace. Give this show a listen if you’re looking to level up your e-Commerce business. Thank you for having VENIM!
  • Heather Bo
    Great Content!
    Interesting topics with knowledgeable guests make this podcast a must-listen. Highly enjoyable and informative!
  • ArlieLP
    An invaluable resource!
    The eCommerce MasterPlan podcast has quickly become a favorite in my feed. Whether you’re a seasoned professional or just getting started in the world of eCommerce, there are numerous insights to gain from every episode. Super grateful for the resource Chloe has created here!
  • Jay Word
    Quick and dirty
    Chloe is fantastic- love the episode on AfroDrops. Great for beginners. “Keep optimizing.” Thanks Chloe
  • Macstephen1
    Solving Marketing Problems
    First, congratulations on your Business Excellence Award! I appreciate how you made the decision to be a pandemic free zone. Refreshing. I love how this podcast gives me an insight as to how other businesses are growing.
  • Angela Brown Oberer
    Great Info - I Need This
    Hey Chloe, New to e-commerce student here and found your podcast super helpful. I enjoyed the episode with Shannon Fitzsimmons and her Instagram tips. Thanks for putting this together for us. I appreciate you. 👍💯🎯
  • Caribbeangirlsf1234
    Awesome show!
    I’m so happy I found the e commerce master plan podcast! It’s been helping me so much as I launch my own e-commerce business and keep me really inspired by hearing from such awesome guests. Chloe is a great host and does so well at engaging with guests and asking questions that bring about important learnings. Really enjoying so far!
  • Rfgdsdggjfg
    Very Insightful
    There are few podcasts that are as insightful as the eCommerce MasterPlan Podcast with Chloe Thomas. Chloe is an excellent listener, and her commentary with her guests provide the listener with a multitude of varying opinions and perspectives about the nuances of entrepreneurship. The format of the show is fantastic and fresh. Keep up the good work!
  • Jonesy Money
    Walking the talk
    Truth, Integrity, Passion. Chloe cuts through the hype and brings value to us as we build and grow our businesses globally. Thank You Very Much for the work you do.
  • J. Barshop
    Awesome show, highly recommend!
    Chloe and her guests provide some incredibly actionable and compelling content, spotlighting the absolute best tactics and latest trends to help you effectively grow your eCommerce business. Highly recommend listening and subscribing to eCommerce MasterPlan if you want the knowledge AND mindsets to level up your eCommerce game (and reach your overall business goals as a result)!
  • ErikBison
    Highly recommend!
    Chloe and her guests share inspiring and actionable lessons to help you grow your eCommerce business (without losing your life in the process!). Highly recommend listening and subscribing if you want to improve and grow your eCommerce business!
  • Devyn18
    Great Info!
    Owning an eCommerce store and looking to do some facelifting in the coming year, this is a great podcast to get some ideas on how to ramp it up even more.
  • CaraF13
    How exciting!
    I loved coming across this podcast ! I was very pleased to learn about a fantastic and fun online retail store for clothes. So many great online business points were shared such as: how young the internet really is and how it's almost a guarentee for future success to happen when you are a step above your competitors, keep your customer service team happy and have a main focus on pleasing people. Look forward to learning more!
  • Florkubana
    Jack Pot !!!
    I love this podcast . I have learned so much with each episode . I have a clicks and bricks business in Jamaica and all this information has helped me tremendously . Chlöe actually pays attention to her social media and if you have any questions she replays right away . Thanks to her answer I got my business partner to realize the importance of social media for our business . Thanks for always sharing Chlöe
  • Posworkspace
    Informative and Entertaining
    Chloe asks the questions we all want to hear. Fantastic content and interview style. I highly recommend this show.
  • GerjoNL
    Great new podcast
    Great new postcast. Really enjoyed the 3 part special for the holidays. Great helpful tips.
  • 8eckoning
    Amazing Content
    One of the top podcasts I listen to! There's a great mix of general overview and specifics to take action on.
  • MattMcWilliams
    Well done Chloe!
    WOW….eCommerce MasterPlan Podcast is flat out awesome. Good production quality. Easy to listen. Very impressed Chloe. Keep bringing it.
  • Jodi | Women Taking the Lead
    Value packed
    Right off the bat in episode 000 Chloe is giving away free content to help you out. She has been a success in this arena and knows the failures as well so you can be assured you are being by someone who knows the way and goes the way.
  • Nikkiscoots
    Useful information!
    Very useful information for those interested in going into the ecommerce sector or looking to augment their presence already in the ecommerce sector. Great work!
  • mikkos2000
    Very Informative
    Chloe asks great questions to help you understand the e-commerce business. I find this podcast to be very informative.
  • alexdesigns
    Great Advice on eCommerce
    This is a solid show with great information, all about eCommerce. I highly recommend you listen to this show before you start your own store. And if you already have a store, this show will help you grow your business.
  • VPCarter
    Just what I needed!
    Just listened to the episode with Andrew Wilson and learned so much! Good stuff.
  • Sue Monhait
    A Great Resource
    For a new business to an established one wanting to build their eCommerce sales, I'm finding this podcast to be full of valuable information and direction. Great job Chloe - you're a hit right from the start!
  • Denny Krahe
    Great Show
    As a novice when it comes to ecommerce, but a solopreneur working on products to sell on line, this show is a life saver! Keep it up!
  • HGCIII
    Good focus on eCommerce issues
    Chloe - real good information so far on eCommerce issues - thanks for concise format. Keep moving forward.
  • Lois Moncrief
    Refreshing and Different Approach
    Chloe is a natural behind the mike - easy to listen to and a talented. She speaks with the authority of 10 year experience and 3 books under her belt and offers a show that provides much needed information. Great start on a much needed show.
  • Tppmommyof3
    Off to A Great Start
    Nice podcast and informative. Keep it up!
  • Shaolin Soprano
    BREAKTHROUGH
    Love this new podcast, I’m all about having solid customer retention and this podcast truly over delivers when it comes to that. 5 Stars!!!
  • Heather @ BeatInfertility.co
    A must-listen for ecommerce entrepreneurs
    There are so many ins and outs to know about ecommerce. If you're in the space, this podcast is a must-listen! Actionable advice, stellar interviews, engaging host. Thanks, Chloe!
  • SCrutchfield
    Good, solid info
    This will be a great resource for all us ecommerce shops!
  • Silly bands rock go by them
    eCommerce is eXcellent!
    Great show. Insightful ideas with guest that know what they are talking about. Can’t wait to hear more.
  • MarkDillonVO
    Practical eCommerce advice
    We can't all afford to hire all the business advice we need when starting off so this podcast is a fantastic place to gain the information we need. It's great to see a variety of topics are being covered.
  • Bumpy Shaw
    Information!
    This is going to give you the tools and drive you need to become a master! Great Job!
  • TimWinters
    ECommerce Guru
    If have an online business that is struggling or just looking to start an online business, this podcast is a must listen! Chloe Thomas is an Ecommerce Guru- she knows her stuff and delivers tips that are easy to understand. Looking forward to all her great guests in this field.
  • thechampionentrepreneur
    Great resource
    I think we are all trying to find more customers in business. It's so nice to come across new resources such as this to help us develop our e-commerce and business relationships with our customers. I will be sure to continue to listen to.
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