The range of topics for a practitioner are really on point and I love how quick and easy it is to get inspired and learn helpful tips from the guests.

A January episode features Mentaya CEO Christine Li. It’s perhaps fair to say that her business takes a burden off the backs of therapists. I do not know; I am not a therapist. I am a patient, and warn that if you are a are offering Mentaya as a solution for your clients, think twice. My experience and the experience of other peers who have used them have experienced more stress, anxiety, and panic than it’s worth. Mentaya’s team did not handle any of my claims correctly. Their customer dashboard technology is flawed and displayed incorrect information on the status of my claims throughout their processing time period. Their chief of staff agrees. The customer service team were slow, poor communicators. On the advice of my insurance company, having seen the sloppy claim submissions themselves, I stopped using Mentaya and rescinded my authorization for them to handle my account. They ignored that, and continued to process sloppy claims. As I rectified the matter on my own and directly with the insurance company, got the claims approved and paid out, Mentaya’s team continued to access my insurance account and voided the approved claims! The reimbursements I receive became debt I now owed to the insurance company. I spent dozens of hours trying to fix the situation, including directly with Christine who offered to waive some future fees to help. Please forgive me, but there is no $20 fee I would forgo to risk the utter chaos that ensued after letting this company near my account. Seeing their sometimes drunken employees featured on the company’s social media posts was the nail in the coffin for me. I’m sure this sounds incredibly whiny and like I need more therapy? But, actually, because of Mentaya… I do!

I can't express enough how grateful I am for this incredible community and podcast! The wealth of knowledge provided by Maureen and her guest hosts is truly invaluable. Additionally, joining The Group Practice Exchange community as a former group practice owner was a game-changer for me. The support and resources available are unmatched, and I’ve gained so much from connecting! I highly recommend this podcast and community to anyone looking to elevate their practice and expand their knowledge! Thank you, Maureen, for everything you do!

I’ve listened to Maureen for some time now, which is an added reason why I was so eager to get the opportunity to guest on a recent episode. This is a key resource for practice owners looking to grow. And the insight gained can help for years to come. It’s a must listen!

I am so grateful to Maureen for the way she so generously shares her knowledge and distills important information. SUCH a valuable resource for helping me run my group practice. Thank you Maureen for the information you share here and all the ways you’ve helped the group practice community over the years. Your leadership is incredible. You are amazing. Every group practice owner should have this podcast as a must-listen-to!

TGPE is my go to podcast for information about how to expand a practice and how to address common issues. Grateful for Maureen and all her guests for the knowledge they share!

TGPE podcast is great for practice owners and anyone who supports their businesses. Great insights for how to solve challenges facing practice owners and learn about the systems that support the business.

Definitely a must-listen for private practice group owners. Such much great information is shared by Maureen!

The topics Maureen covers in so many of her episodes resonate with experiences I have encountered. Sometimes it feels like she has read my mind about an area of group practice ownership and leadership as she presents another episode that is helpful. Thank you for continuing to offer information and direction.

Great, practical information that is extremely helpful! Love how the host gets to the point and provides concrete advice. Great resource for practice owners!

I wish I had this podcast and the facebook group when I first started my group practice. Maureen is an exceptional business person and really gives you all the information you need to have a profitable and successful business.

Heard Maureen on The Testing Psychologist and was v impressed! Great blend of research, creative biz ideas, humor and wisdom

I love this podcast. It is well done and the information is very relevant for therapists who are interested in owning a group practice. Thank you Maureen for investing in this project! I can't wait to hear more.